Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account information (name, email, password)
• Survey content and configurations
• Contact lists you upload
• Survey responses collected through our platform
• Usage data and analytics

2. How We Use Your Information

We use collected information to:

• Provide and improve our Services
• Process survey distributions and collect responses
• Send service-related communications
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. We use secure cloud infrastructure with SOC 2 Type II compliance.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

6. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

8. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR and other applicable regulations.

9. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@voicesurvey.ai